Contact information

We are here to help. If you have questions about your order, our products, or our policies, please reach out — we typically respond within 1–2 business days.

Customer Support

Email: info@shearpassion.net
Response time: Within 1–2 business days (Monday–Friday)

Business Information

Legal Name: Aces and Eights Development LLC
Doing Business As: Shear Passion
Website: shearpassion.net

Mailing Address

Aces and Eights Development LLC

5600 Martin Luther King Jr Way UNIT 201, Oakland, CA 94541
+1(510) 830-8054

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM (MST)
Saturday – Sunday: Closed
Closed on U.S. federal holidays

Order Inquiries

For questions regarding an existing order, please include your order number in your email so we can assist you faster.

Wholesale & Partnerships

If you are interested in wholesale opportunities, collaborations, or media inquiries, please email us at info@shearpassion.net with the subject line "Partnership Inquiry."

Please note: This is our mailing address only. We do not accept walk-in customers or in-person returns at this location. All returns must be authorized in advance — please review our Return and Refund Policy.